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Please make sure your video format is one of MOV, MP3, MP4, ASF, BMP, 3GP, 3G2, M4V, M2TS, TS, MTS, WMV, M2TS. OneDrive does not support all formats of video playback. Go to System Preferences > Network, click the network adapter to check, and then you can see the status of the network connection. Go to Settings > Network & Internet, select the Status tab to check the network status, if there is a problem with the network connection, go to Network troubleshooter to fix it. Reset your modem and router, or even reset a network if possible. If not, check the network adapter on your PC, or run a network troubleshooter. If they can work, it means your network connection is in order. You should try looking through another website or using other applications to see if they work properly. If you face up with the OneDrive video loading problem. Clear cache or play videos in incognito/private windows Make sure the browser and OneDrive app is updated

Switch video formats to OneDrive supported format Here are 8 ways for you to solve the problem, you can try them one by one according to your needs. 8 Solutions to OneDrive Video Not Playing ☛DRM (Digital Rights Management is a general term for access control technology that hardware manufacturers, publishers, copyright holders, and individuals can use to restrict the use of digital content and devices) protection prevents OneDrive from playing the video.

☛Desktop computers do not have the more powerful processors and graphics cards required to play 4k UHD installed. ☛The video quality is too high that your computer and network cannot play it. ☛The computer does not have the latest video and sound drivers. ☛Outdated browsers or the OneDrive app cannot play the video.

☛Cache and cookies result in playback problems. ☛The file format of the video is not supported. You can continue reading below to learn more about the causes and solutions. Then, you may face up with the following questions: why my OneDrive video is not playing? Why the player does not support the file type? Why the video can play on the computer but cannot play on OneDrive? In fact, this is a common problem encountered during the use of OneDrive like OneDirve error code 0x8004de40. For example, when you try to play a video on OneDrive, an error may appear on your computer: "Windows Media Player cannot play the file”. Although OneDrive supplies an effective service to save data and files, sometimes it may break down.