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Or I will be forced to return this printer via Tmall. Please tell me there is a solution to these problems that can be applied ASAP.

But I cannot find any Firmware version higher than what is already installed on the machine “ September 2020. I read some reviews and it seems these are known issues. But then it freezes again when the print is finished! Once it actually starts printing, it is OK. Issues related to a specific drawing: If AutoCAD crashes while working with a specific drawing, the file may be corrupted (see How to repair corrupt AutoCAD files and Troubleshooting poor performance with specific drawings in AutoCAD). It can freeze many times before it will print… so LOTS of wasted time. If a newer AutoCAD release is available, install it and see whether the crashing continues in that version. The reason for installing a second variation of the Kyocera - instead of just replacing the KX driver with the PCL driver - is because the PCL driver variation is extremely basic and we loose much of the Kyocera's functionality when using the PCL. When it freezes, I must turn the power completely off and remove the SD card then wait… after 1 minute, turn the machine back on, then try again. When printing from Nitro Pro, I choose this alternate version of the Kyocera and it prints fine. The screen stops responding in these cases:ġ) When I manually adjust the bed/nozzle temp and then try to start a printĢ) When I try to start a print without using the auto adjust bed/nozzle temp It’s a nice-looking machine and produces nice prints but takes a LOT of restarts to get any prints done. I just took delivery of a new CR-5 Pro (USA version) here in Shanghai, China purchased directly from the Creality Tmall Shop.